Privacy Policy

1. Introduction

UniversalInfoArchive ("we," "our," or "us") values your privacy. This Privacy Policy outlines our practices concerning the collection, use, and protection of your information when you engage with our website universalinfoarchive.sbs or utilize our services for yacht charters.

Your use of our services signifies your agreement to the terms laid out in this policy. This document adheres to the privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) along with other relevant privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

We gather personally identifiable information voluntarily provided by you when engaging in activities such as:

• Reserving a yacht charter
• Reaching out via our website or over the phone
• Signing up for our newsletter
• Completing forms on our web platform
• Partaking in surveys or promotional events

This may include data such as:

• Your name, email, telephone number, and address
• Financial details for transactions (handled securely by external payment processors)
• Preferences and requirements for charters
• Contact details in case of emergency
• Health-related specifics or food preferences (if you choose to provide them)

2.2 Automatically Collected Information

Our website automatically compiles some information relating to your device and how you interact with our site:

• Your IP address and geographical data
• The kind and version of your browser
• Visited pages and duration of visit on our domain
• Source website links
• Details about your device such as type and screen resolution

2.3 Cookies and Tracking Technologies

To augment your experience with our website, we employ cookies and related tracking mechanisms. They allow us to:

• Store your selected settings
• Analyze our website's traffic and performance
• Deliver content personalized to your preferences
• Enhance the quality of our offerings

Your browser preferences or our site's cookie consent tool can be used to modify your cookie settings.

3. How We Utilize Your Information

The collected data serves various functions, such as:

• Service Provision: To manage yacht charters, process reservations, and maintain communication with you concerning your booking
• Customer Service: To answer your questions and provide needed support
• Transaction Handling: To execute financial transactions and handle billing
• Protection and Safety: To secure the integrity of our operations and safeguard against fraudulent or illegal activities
• Promotional Outreach: To send you offers and news if you've consented to it
• Website Enhancement: To analyze visitor behavior for better website functionality
• Adherence to Legal Standards: To ensure compliance with prevailing regulations

4. Distribution and Disclosure of Information

Personal data is not sold, exchanged, or let out to third parties for their own use. It might be divulged under certain conditions:

4.1 Suppliers of Services

We might entrust external service providers with your information to aid in processes such as payment handling; site hosting and upkeep; email marketing; analytics; support services.

4.2 Legal Mandates

In certain circumstances, we may release your details in compliance with legal obligations, law enforcement requests, emergency situations, or for investigating suspected unlawful activities.

4.3 Corporate Transactions

Your information might change hands in transactions like mergers, acquisitions, or asset sales related to our business.

5. Safeguarding Data

To shield your personal information from unauthorized access or exposure, alteration, or destruction, we employ suitable safeguards such as encryption, secure servers, access management, routine assessments, and staff training.

Nevertheless, no method of information transmission over the internet or storage technology can be guaranteed to be entirely secure. Complete security of your data is something we are unable to assure.

6. Retention of Data

Personal data storage is limited to the timeframe necessary for the original purposes it was collected or as dictated by law. Typical retention periods include:

• Yacht charter bookings: 7 years for tax and legal obligations
• Marketing interactions: till a user opts out or requests deletion
• Web visitation statistics: 24 months
• Client Support: 3 years following the last point of interaction

7. Rights and Preferences

You possess various rights such as the right to access, correct, erase (depending on legal constraints), port your data, opt out of promotional messages, and govern cookies. To exercise these rights or if you have inquiries, please contact us via the details provided below.

8. External Service Assurance

8.1 Google Analytics

Google Analytics is utilized for assessing user interactions on our website. Opting out is possible with the Google Analytics Opt-out Browser Add-on.

8.2 Social Platforms

Social media links on our website may lead to platforms that operate under their own privacy policies.

8.3 Secure Payment Processors

Third-party processors who adhere to PCI DSS standards are tasked with managing payments.

9. Cross-border Data Movement

We may handle your details in nations other than Spain, assuring the same level of data protection as prescribed by applicable privacy regulations.

10. Youth privacy

We do not target or knowingly amass personal information from individuals under the age of 13. If you suspect that we have inadvertently collected such information, please contact us at once.

11. Privacy Policy Adjustments

Alterations to this policy may occur to mirror new practices or legal requirements. Changes will be signposted via our website update, emails to registered users, or a conspicuous notice on our domain. Continuing to use our services after effective changes signifies your consent to the updated terms.

12. Contact Details

For any questions regarding this Privacy Policy or our privacy practices, you're welcome to get in touch:

13. Observing Google Ads User Consent Policies

We ensure adherence to the consent policies laid out for Google Ads users. Adjustments to your cookie and tracking preferences can be made at any given time through our cookie settings.